Home page UI suggestions for Knowledge studio

Anonymous · 2024-08-05T08:12:01+00:00

The Create new button can be renamed to create new KB to make is easier to understand for users. The carousel on home page don’t show the number of newly added KB suggestions, this will make it easier of user to understand the new updates we have got in the current month. The knowledge library shows the total number of available knowledge articles which is smaller in size, Making it difficult to read. Also, users don’t have freedom to control on how many articles user can view on home page. Image for reference below The back button shown in the second image is confusing to end user, as it minimizes the side panel. No option to go back to home page

Related products:Knowledge Studio

Forum|Forum|2 years ago
August 5, 2024
2 replies
18 views

The Create new button can be renamed to create new KB to make is easier to understand for users.
The carousel on home page don’t show the number of newly added KB suggestions, this will make it easier of user to understand the new updates we have got in the current month.
The knowledge library shows the total number of available knowledge articles which is smaller in size, Making it difficult to read.
Also, users don’t have freedom to control on how many articles user can view on home page. Image for reference below
The back button shown in the second image is confusing to end user, as it minimizes the side panel. No option to go back to home page

kyril.remillard

Community Manager

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kyril.remillard

Community Manager

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