Formatting Issues in MW Knowledge Studio Affecting AI-Friendly Content Delivery

Hi Team:

I've noticed that MW Knowledge Studio (KS) is not delivering content in an AI-friendly format, making it difficult for us to copy and paste into the Wolken Knowledge Management system.

Issue: Both the Knowledge Creation and Knowledge Recommendation features in KS are not providing correctly formatted content. The recommendations are not aligning with MW's AI-friendly KB writing guidelines.

During my KS certification, I observed that AI recommendations were provided in a properly formatted manner without needing additional prompts to render the content. While I'm okay with prompting for numbered or bulleted lists, the current AI engine responses are not easy to read as the content is often unformatted, requiring us to prompt for better readability each time.

Since the MW bot cannot effectively crawl through such content, it’s important that KS responses align with the bot’s AI-friendly writing guidelines. This will enable our team to efficiently copy and paste the recommended content into existing articles or create new ones in accordance with MW's writing standards.

Thank you for your prompt attention to this matter.