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Claudia Sanjuán
New Participant
August 5, 2024
4. Future Consideration

First Time Users in monhtly view and Returning Users

Related products:Analytics
  • August 5, 2024
  • 5 replies
  • 37 views

Hello Moveworks team,

 

To oversee chatbot adoption, we’ve found quite useful to track First time users and Returning users within the legacy Moveworks dashboards. 

 

However we’re missing these metrics in BPI. 

Therefore,

  • Could we please add a monthly view to the First Time Users metric in BPI / Adoption? (now only available weekly)
  • Secondly, can we please add Returning Users metric to the Adoption dashboard? We understand this metric is not just calculated as Bot Active Employees - First Time Users, so we really cannot pull it off. 

 

Thank you,

Claudia - UX Consultant - Siemens Healthineers

    5 replies

    kyril.remillard
    Community Manager
    August 26, 2024

    Thank you for submitting your Product Idea. We understand this is not currently supported and we appreciate your feedback. Please keep up to date with our latest release notes here.

    We encourage other community members to thumbs up and comment on this idea. These signals help us determine what kind of features are popular amongst our users as we continue to build and improve our product.

    kyril.remillard
    Community Manager
    August 26, 2024
    1. New4. Future Consideration
    Community Manager
    February 24, 2026
    4. Future Consideration2. On Roadmap
    Community Manager
    February 24, 2026
    Updated idea status2. On Roadmap4. Future Consideration
    Community Manager
    February 24, 2026

    We are currently planning to include this in our H1 roadmap.