Feature Request: A way to mark the status of the edit

Related products:Knowledge Studio

Forum|Forum|2 years ago
October 27, 2023
4 replies
37 views

Being able to mark an edited copy as “draft” or “final” would be helpful. This way we could mark something “final” and we would know we have published this article in our knowledge source. “Draft or In Progress” could be that we are still working on it and it hasn’t been published yet.

A

anaTyler

Community Manager

This is a great idea! @jbentahir I have a question for you. What additional best practices do you all follow when writing articles? I am curious if it’s common practice for multiple people within your organization to work on the same article? Do you want others to be able to mark your article as “final”? 🤔

varun

Employee

Thanks @jbentahir . this is great feedback for us. Good to see you here btw 😁

jbentahirAuthor

Known Participant

At Equinix, we have several reviews before we publish an article. The IT Helpdesk may use this to create the knowledge, then send to IT Comms to review and tweak. If we could mark “final- published” or some variation of different statuses, we would know what has actually been published and what is still in the works or not relevant to us. I am thinking of status: Reviewed not relevant (remove from suggestions for a certain period of time before suggestion shows again), Editing, Draft- ready for review, Final-Published.

Jennifer Bentahir

A

Anonymous

1. New→2. On Roadmap

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