We would like to request the enhancement of UNA analytics to include device-level segmentation, specifically the ability to distinguish between Mobile and Desktop usage.
This includes:
• Overall UNA usage split between Mobile and Desktop
• Usage patterns for Microsoft Teams (Teams mobile app vs Teams desktop)
• Segmentation for Factory / Manufacturing Worker (WC) population
• Any additional device-behaviour insights supported by Moveworks data
This capability would help us better understand adoption patterns, evaluate constraints for mobile‑first regions, and analyse behavioural differences across employee groups, especially factory‑based users. It would also support more accurate decision‑making for product improvements and regional deployment strategies.