EmployeeWorks Support for Domain-Separated Environments (Domain Filtering)

How are we improving the product?

Managed service providers (MSPs) often serve multiple customers through a single domain-separated ServiceNow instance, where each customer’s data is partitioned into a separate domain. EmployeeWorks does not support this deployment model today.

This initiative will help MSPs extend EmployeeWorks to customers within shared, domain-separated ServiceNow environments.

What is included in this milestone?

This milestone adds domain-level filtering for the ServiceNow connector within Moveworks. This enables the connector to operate within the intended customer domain when connecting Moveworks to an MSP’s shared ServiceNow instance.

Future milestones may expand support for domain-separated deployment models.