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jmcginley
Community Manager
Oct 7, 2026 6:13 PM UTC
5. Controlled Availability

EmployeeWorks Mobile App

Related products:Channels

How are we improving the product?

EmployeeWorks Mobile brings EmployeeWorks into the Now Mobile app, giving employees access to ServiceNow Otto-powered conversational experiences and a personalized mobile workspace. Employees can find information, access services, and manage work from their iOS or Android device.

How does it work?

Within the Now Mobile app, employees can:

  • Use conversational experiences powered by ServiceNow Otto.
  • View a personalized canvas tailored to their work.
  • Browse catalog items and knowledge.
  • Access and manage tasks and requests.

Licensing Restrictions

This capability is available to customers with EmployeeWorks.

Technical Restrictions

Technical and regional restrictions have not yet been confirmed.

Documentation

Help-site and setup documentation is not currently available.