Employee Communication Ideas

I think the concept around the Employee communications module is great but many small tweaks could make it so much simpler and better to use.

Importing users -

1. Why not allow me to select from users?  Uploading a CSV is fine but if I want to send to like 20, why not just allow me to select them from the data you have.

Running Campaigns - 

1. Analytics leaves a lot to be desired - Downloading a spreadsheet is painful
   1. Why can’t I have a table view of the charts?
   2. Why not allow me to click the bar charts and get deeper into the data?
   3. I have a user who clicked the button 5 times, let me send a different message to them asking if they need help or something.

Buttons/Actions - It feels disconnected from the LLM 

1. If one option is to open an incident or a form that the bot can serve, why do I only have the option to link out to my ITSM?  Why not have the experience stay within the bot?  Add a button call serve Incident form, Serve X, Y, Z request form.
2. Allow for treeing of responses like a Survey 
   1. If you select option A, you get two further choices.