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New Participant
Nov 13, 2026 9:53 PM UTC
1. New

Embed inline images in responses pulled from ManageEngine ServiceDesk Plus solution articles

Related products:AI Assistant

When searching for solutions posted in ManageEngine ServiceDesk Plus with the AI Assistant, responses currently do not include any inline images that are included in the body of the solution article. Users have to click through to the article itself if they need visual references.

 

It would be nice to be able to provide screenshots and visual references without the user having to dig for them.