Display Interactive message

Forum|Forum|2 years ago
July 22, 2024
3 replies
13 views

We are having challenges fulfilling customer request to display custom messages since Moveworks is unable to display interactive messages, in 2 scenarios

when user has to be presented with an English Chat Option when outside business hours for Preferred Language Chat queue
when No agent is available, need to present a custom message based on the preferred language

kyril.remillard

Community Manager

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kyril.remillard

Community Manager

1. New→4. Future Consideration

kyril.remillard

Community Manager

1. New→4. Future Consideration

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