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New Participant
September 9, 2024
4. Future Consideration

Disable Post back feature in Knowledge Only Channels

  • September 9, 2024
  • 2 replies
  • 12 views

Right now we have a bunch of channels that have forms disabled, but allows users to submit tickets for due to the newly released post back feature.

Request: Post-back feature to be completely disabled in channels that we have forms and/or other features and skills disabled in. 

 

 

2 replies

kyril.remillard
Community Manager
September 27, 2024

Thank you for submitting your Product Idea. We understand this is not currently supported and we appreciate your feedback. Please keep up to date with our latest release notes here.

We encourage other community members to thumbs up and comment on this idea. These signals help us determine what kind of features are popular amongst our users as we continue to build and improve our product.

kyril.remillard
Community Manager
January 27, 2025
1. New4. Future Consideration