Deferring Moveworks Chatbot reminders until business hours
Hello Moveworks Team,
We have integrated the ‘reminder’ capability of Moveworks Chatbot with multiple business processes, where if there is an email notification triggered by business process, that email is converted to Teams Chatbot reminder for the respective user(s). Some of the senior executives have expressed negative user experience with this feature as the reminders from offshore team members pop up on users’ Teams during onshore off-hours.
Would it be feasible to build a new feature within Chatbot to configure these notifications to be deferred until the next business hours window of the recipient based on his/her local time zone? This would increase the positive user experience with Moveworks Chatbot rather than muting the entire Chatbot itself.