Customize Slack Ticket Update

Request the ability to customize the Ticket Status Update content. 

Specifically for our use case (I’m sure others have additional), we'd like to keep the language/experience as close as possible between ServiceNow Emails, ServiceNow Portal and Moveworks. 

We're interested in what we can customize on the Ticket Status Update.

1. Status: [Status] (keep it on the same line to conserve space)
2. Remove Last Updated (unnecessary as Slack timestamps messages)
3. Remove Opened by, Requested For & Created At (unnecessary information)

On the buttons:

1. Add comments / attachments = Until we can get this in experience Slack, this should go to the ServiceNow Portal instead of a Moveworks comment page (same URL as the INC at the top)
2. Rename Close Issue to Accept Solution.  Currently this action puts the ticket into the Resolved status, can it put it directly to Closed?