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Jun 17, 2026 7:43 PM UTC
1. New

Customizable Response for Sensitive Questions ( Toxicity functionality response)

Related products:Moveworks Setup

Implement a feature that allows customization of the default response displayed when a sensitive question is detected. The current message—"I am sorry that I can't help you."—may not be sufficiently informative or helpful for users dealing with serious inquiries or issues.

We recommend enabling the ability to replace this default message with a more meaningful, context-appropriate custom response that can better guide or support users.