We used the Data_API to retrieve Moveworks data into our company Databricks environment. We would like to retrieve the CSAT score information and the feedback/comment associated with the interaction. We see that the data is not available in the Data_API.
We would like to retrieve the CSAT information so that we can review scores and associated feedback to identify areas of improvement. We would also like the raw details so that we can calculate CSAT scores based on organizations using our internal people and organization sources.