CSAT Follow Up

Hi Team,

If a user leaves a negative feedback on the CSAT survey, it would be great if the Bot can proactively message a set of admins/managers/product owner with the feedback and who left it, so the select people can quickly gather more information from the user and implement changes to improve the performance. 

This would save having to review the analytics and dig into the data, it would be quicker and more convenient if the Bots can be proactive in sending this information over