Content Activities

Ajay Merchia · 2024-10-03T03:05:55+00:00

Key DatesLimited Preview: April 2025What is it Use content actions (e.g. forms, articles, or rich text responses), similar to the Paths Workspace FeaturesSee: https://help.moveworks.com/docs/activities#content-activities

Related products:Agent Studio

Forum|Forum|1 year ago
October 3, 2024
4 replies
120 views

Key Dates

Limited Preview: April 2025

What is it

Use content actions (e.g. forms, articles, or rich text responses), similar to the Paths Workspace

Features

See: https://help.moveworks.com/docs/activities#content-activities

Ajay MerchiaAuthor

Community Manager

1. New→2. On Roadmap

A

alopez

Known Participant

This would be great. We can create paths that ask a clarifying question then route the user to a form or kb article today or execute an API call. In the future I would really like to be able to check a few business or monitoring systems for actionable information then similarly route the user to a form or kb article with a simple pointer to the form/kb object.

In cases where the form can be filled in bot it would also be great to be able to set form input values based on previous action result fields/slots.

Please and thank you,

-Anthony

Ajay MerchiaAuthor

Community Manager

2. On Roadmap→5. Limited Preview

Ajay MerchiaAuthor

Community Manager

Updated idea status5. Limited Preview→7.0 Duplicate

Idea merged into:

All the votes from this idea have been transferred.

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