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4 replies

Ajay Merchia
Community Manager
Oct 3, 2024 3:06 AM UTC
1. New→2. On Roadmap
Known Participant
Nov 29, 2024 3:27 PM UTC

This would be great. We can create paths that ask a clarifying question then route the user to a form or kb article today or execute an API call. In the future I would really like to be able to check a few business or monitoring systems for actionable information then similarly route the user to a form or kb article with a simple pointer to the form/kb object. 

In cases where the form can be filled in bot it would also be great to be able to set form input values based on previous action result fields/slots.

Please and thank you, 

-Anthony

Ajay Merchia
Community Manager
Apr 16, 2025 9:26 PM UTC
2. On Roadmap→5. Limited Preview
Ajay Merchia
Community Manager
Jun 14, 2025 7:01 AM UTC
Updated idea status5. Limited Preview→7.0 Duplicate
Idea merged into:

All the votes from this idea have been transferred.