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New Participant
January 21, 2025
1. New

Conference room lookups to show an image every time a conference room is referenced

Related products:Knowledge Studio
  • January 21, 2025
  • 2 replies
  • 58 views

When a conference room lookup occurs in two scenarios, the image is dropped.

 

Scenario 1: The user has asked the meeting room location before.

Scenario 2: There are two meeting rooms with similar names (e.g. both contain ‘Station’). When the bot asks a confirmation which room it relates to. 

 

Request is to force the image to be presented every time without fail.

 

An idea/proposal here is to add a column to the MeetingRooms sheet for ‘ShowEveryTime’ and if the value is Yes, it shows it always. If no (default) it does not.

2 replies

New Participant
January 30, 2025

Hi ​@greg_liveramp 
Could you please help us understand how you are able to show images in the bot. 

New Participant
January 30, 2025

@navya.kandi we are leveraging a Google Sheet for room lookups https://help.moveworks.com/docs/people-places-lookups-copilot#room-lookup. For us it it is in https://yourdomain.moveworks.com/setup/setup-lookup/places-lookup-settings.home