Chatbot iFrame Open Functionality from Hosting Website

Allow the hosting website presenting the chatbot i-frame to dynamically open the i-frame chat window. In our ServiceNow instance, we have our ColleagueZone page that presents outage information to the user. There are buttons on each individual outage that trigger a Moveworks plugin to provide A.I. insights about the outage to the user’s chat window in Teams. We’d also like it to pop open the i-frame chat window on the ColleagueZone page. We see in the Network console the following event that might drive this behavior, we just want to be able to trigger it from the hosting webpage if possible:

1. {events: [{url: "https://webchat-kprod.moveworks.io/chat", startTime: "2026-08-14T15:37:40.208Z",…}]}

   1. events: [{url: "https://webchat-kprod.moveworks.io/chat", startTime: "2026-08-14T15:37:40.208Z",…}]

      1. 0: {url: "https://webchat-kprod.moveworks.io/chat", startTime: "2026-08-14T15:37:40.208Z",…}

         1. action: {actionType: "OPEN", name: "host_page"}

            1. actionType: "OPEN"

            2. name: "host_page"

         2. namespace: "movewebchat"

         3. source: "USER"

         4. startTime: "2026-08-14T15:37:40.208Z"

         5. url: "https://webchat-kprod.moveworks.io/chat"

         6. webMetaInfo: {,…}

         7. webappNamespaces: "MOVEWEBCHAT"