Channel Resolver for Slack channel

We recently implemented the Bot Channel Resolver on Slack.

Current workflow:

1. An employee asks a question in the channel.
2. The Bot will send a private DM to the employee with a response.
3. At this point an emoji will appear below the original employee’s query in the channel.
4. Employee receives Bot DM and is asked to rate the response as ‘helpful’ or ‘unhelpful’

Our proposed scenario is as follows:

We would like the Bot to reply on the same thread instead of sending a private DM, and probably tag a person if it doesn't find the response.

Can you advise if the scenario can be implemented on the channel?