Channel Resolver for MS Teams

5 replies
67 views

Build Channel Resolver capability to reduce the manual workload by IT helpdesk agents from the requests coming into this channel

A

Anonymous

1. New→4. Future Consideration

A

Anonymous

Thank you for submitting your Product Idea. We understand this is not currently supported, we appreciate your feedback and will consider it in the future as we continue to build and improve our product. Please keep up to date with our latest release notes here.

K

kmitchell

New Participant

Hey Team Moveworks,

Any updates on this functionality within Microsoft Teams?

hundleymf

Inspiring

Any updates on this?

Human by Day, Chatbot Whisperer by Night! 🤖

S

sagarika

Community Manager

Our investments has been on the Assistant on Web. We will continue to support enterprise chat platforms, like MFST Teams, but not create new modes of engagement like CR for MSFT Teams in the immediate future. Will continue to place this Idea in Future Consideration.

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