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Inspiring
November 6, 2024
4. Future Consideration

Buttons in Creator Studio Events

Related products:Agent Studio
  • November 6, 2024
  • 3 replies
  • 32 views

Creator Studio Events (with no follow-up actions) should allow for buttons to appear at the bottom of the message. Execution would be similar to how Employee Communication messages allow for buttons.

For example, I use Events to send proactive notifications to users to complete pending actions on our intranet. Instead of using hyperlinks inside the message for users to click to complete a pending action, I’d like to use a button that would contain a hyperlink to the same location.

Buttons provide a better user experience than embedded hyperlinks because users tend to click buttons more than hyperlinks directly. 

3 replies

Ajay Merchia
Community Manager
November 9, 2024

Hey @glamb !

Is your goal to have those buttons redirect users to webpages? Usually CREST buttons focus on executing more actions for users.

We’ll keep this in mind as we evolve the events framework for the Agentic Automation Engine.

Ajay Merchia
Community Manager
November 10, 2024
1. New4. Future Consideration
glambAuthor
Inspiring
November 11, 2024

Redirects to web pages, presenting a text response, etc. The same functionality as employee comms.