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jaime.renn
Known Participant
June 25, 2025
1. New

Brief Mode Improvements

Related products:Other Integrations
  • June 25, 2025
  • 2 replies
  • 54 views

We have received a large amount of feedback on the UI for Brief Me.  our users are struggling to get into Brief Me mode - the steps to launch brief me are clunky.  I have seens folks type a question in the same step they attach a file - this will not work , i have seen folks add file with “+” , then click “>” but never click the button ask questions about file and then just start typing questions - i had to turn off generate content - because people were getting responses from the generate plugin and thought it was the result of brief me and were not impressed  ( ..i feel like ask question about file button is completely unnecessary - of course they want to ask questions about the file - that is why they uploaded the document - maybe you mean the button to say “ start brief me mode” ?  I am missing hte point of this extra step )  .  I have had to launch a campaign a month after go live because the user adoption is so low with a video for people to watch so they can see the steps to get in…   our adoption is still low and that is super disappointing because the feature is so useful !

Recommend changing the UI to have a user clearly enter Brief Me mode immediately when uploading a file .

    2 replies

    joseph.m1.cannon
    New Participant
    June 25, 2025

    Great idea - also a user can easily forget they are still in Brief Me mode once they perform what they need or get distracted, so it should be visually clear they are in this mode and when they are not. 

      anaTyler
      Community Manager
      July 3, 2025

      Hi ​@jaime.renn 

      I wanted to take a moment to acknowledge the feedback and feature ideas shared for Brief Me. We acknowledge that there is friction with using Brief Me and that there’s additional scenarios we can look at supporting such giving users the ability to summarize files that are stored in the cloud (ex. Sharepoint).

      Our product team is actively working through our H2 roadmap and considering this feedback and suggestions. Once we finalized our roadmap, we will share it with our customers so you all have visibility on our next set of investments for August 2025-January 2026.  

      In meantime lmk if you have additional questions/feedback. 

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