Brief Me Enhancements - stop bad file types/file sizes - give user feedback on bad uploads

hi ​@jaime.renn , 

Thanks for sharing this feedback. I agree this can be confusing for users. On Microsoft Teams, it’s a bit more problematic because their chat UI displays an option for users to upload cloud based file which tend to be the bigger ones and likely contain images. 

Today Brief Me does not support cloud-based files. However it’s a candidate for our upcoming product roadmap.

Brief Me currently only supports locally uploaded files. Unfortunately, we can’t control or disable the “Attach cloud files” option in Microsoft Teams, so it can be confusing when users see this option and assume those files will work. This is a MSFT Teams UI limitation — and because chat platforms don’t tell us whether a shared file is a URL or a physical upload, we’re unable to display an error message in these cases. That said, support for cloud-based files is on our candidate roadmap for a future update.

Our doc page talks about this limitation: 
https://help.moveworks.com/docs/brief-me-assistant#/uploading-files-on-microsoft-teams

Additionally Upcoming UX improvements for Brief Me are coming to our Assistant on Web experience.

We’re also making some usability updates to the Brief Me experience in Assistant on Web to address a different issue where users forget to click “Ask questions about files” or to type “exit” when done. This improvement will make the workflow smoother on web. However, these updates will only apply to the web experience — Slack and Teams will continue using the existing flow for now due to platform limitations. Unfortunately this is another example where we’re limited to building experience based on how chat messaging platforms preform - we display a button on chat messaging platforms for brief me because we need an explicit user signal to start Brief Me. On web we own that experience so we’re able to overcome technical challenges much easier. 

Sneak peak on our doc page: 
https://help.moveworks.com/docs/web-assistant-features-capabilities#/4-brief-me-coming-soon

Will there be error messaging around if the user uploads the wrong file type (a docm or xlsm file) and respond to the user it is an unsupported file type?  I couldn’t find that in the coming-soon page.