Brainstorminc vs Brainstorm LMS
Hi Moveworks Community,
My understanding is that QuickHelp is going away eventually and will be replaced by BrainStorm
https://www.brainstorminc.com/preview-brainstorm
I see the brainstorm connector in the setup menu but it’s currently pointing to the quickhelp endpoints. Can a new BrainStorm connector be published that is compatible with the updated Brainstorm API spec?
Brainstorm LMS Answers integration
https://help.brainstorminc.com/Developers/API-Packs-Flows-Content.htm#Get_Content
As an LMS platform we see a lot of value in the ability to control and group the content in the BrainStorm platform but one of the challenges has been getting this content in front of customers when they ask relevant questions. NextGen copilot does a great job combining internal kb answers with quickhelp content.
We would like to enable our bot to surface content from the new Brainstorm platform as soon as we’re ready to migrate to it if possible.
Please and thank you,
-Anthony