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lalikuma
Known Participant
May 28, 2024 4:53 PM UTC
4. Future Consideration

Bot should support the images available in Servicenow Knowledge article.

Bot should support the images available in Servicenow Knowledge article.

4 replies

kyril.remillard
Community Manager
Jun 6, 2024 6:05 PM UTC

Thank you for submitting your Product Idea. We understand this is not currently supported and we appreciate your feedback. Please keep up to date with our latest release notes here.

We encourage other community members to thumbs up and comment on this idea. These signals help us determine what kind of features are popular amongst our users as we continue to build and improve our product.

kyril.remillard
Community Manager
Jun 6, 2024 6:05 PM UTC
1. New→4. Future Consideration
New Participant
Jan 10, 2025 4:52 PM UTC

Hi Kyril, 

I support this request, we have this need for our bot as well. How about ingestion of attachments in the ServiceNow Knowledge articles ? Is this in your roadmap ?
Thanks.

Community Manager
Feb 24, 2026 1:24 AM UTC

We will consider image understanding for the roadmap in H2 2026.