1. New
Bot Response Based on SharePoint site Contact Data
Enhance the bot’s capability to suggest relevant answers based on SharePoint site data. For example, when a user asks, "Who is the point of contact for a new cloud demand in the Americas region?", the bot should retrieve the information directly from the SharePoint site instead of requiring users to manually search for into (source link).
- The SharePoint site contains contact person names (POCs) for specific service regions. The bot should identify and provide this information to users when they ask about relevant contacts.
- Reduce manual effort by eliminating the need for users to check the source repeatedly.

