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February 17, 2025
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Bot Response Based on SharePoint site Contact Data

  • February 17, 2025
  • 0 replies
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Enhance the bot’s capability to suggest relevant answers based on SharePoint site data. For example, when a user asks, "Who is the point of contact for a new cloud demand in the Americas region?", the bot should retrieve the information directly from the SharePoint site instead of requiring users to manually search for into (source link).

  • The SharePoint site contains contact person names (POCs) for specific service regions. The bot should identify and provide this information to users when they ask about relevant contacts.
  • Reduce manual effort by eliminating the need for users to check the source repeatedly.