Bot recommended links in the Incident Interception Comments are not clickable in the ticket Notes

Hi Team,

When the bot intercepts an incident, it posts a comment in the notes section with the recommended KB article. However, this comment is not easily readable for the end users.

There are a few challenges with the recommendation information:

1. Unclickable KB Links: The links in the notes section are not formatted as clickable URLs.
2. Bot Feedback Links: The feedback links, such as "Yes, close my issue" (https://app.moveworks.ai/?t=YSmcl3a6iASO31UI) and "Not helpful, I still need help" (https://app.moveworks.ai/?t=DUAPlRGgiMNAi2Kw), are also not clickable.

Expected Behavior
We need the comment to be easy to read, with URLs in the ticket notes formatted as clickable links that redirect to the relevant source.

Thank you!