Idea: Develop an automated testing framework for chatbots that periodically and automatically runs test cases to verify access, functionality, and performance. These tests should be executed by both admin and user roles and triggered following any Moveworks updates or changes.
Key Features:
- Periodic and Automated Testing: Schedule tests to run at regular intervals and automatically after updates.
- Role-Based Execution: Ensure tests cover both admin and user roles to validate different access levels and functionalities.
- Comprehensive Coverage: Include tests for access, functionality, and performance to ensure all aspects of the platform are verified.
- Alert System: Implement an alert mechanism to notify the team immediately if any test case fails, ensuring quick response to potential issues.
- Custom Flow Validation: Ensure that all custom flows are tested to confirm they are not impacted by code changes.
Benefits:
- Increased Confidence: Provide peace of mind that the platform is functioning correctly after updates.
- Early Issue Detection: Quickly identify and address issues before they impact users.
- Efficiency: Automate repetitive testing tasks, freeing up resources for other critical activities.
Similar to Automated Test Framework - Now Platform - ServiceNow