4. Future Consideration
Automated test scripts
As AkzoNobel scales with Creator Studio, there is a request for automated testing across use cases.
- AkzoNobel defines a few utterances per use case and expected answers / bot response
- Moveworks allows AkzoNobel to run an automated script which tests these utterances in production and checks the response against the expected answers.
- Moveworks provides a report with a breakdown of failed and successful scenarios
- The idea would be that they can run this daily and have confidence all use cases are working and take quick action for ones that are not