Despite clear user utterances (e.g. payslip, salary, tax form, leave balance), the Moveworks AI often fails to classify topics correctly, pushing high‑volume demand into “uncategorized” buckets. Improving intent‑to‑topic mapping here would increase accuracy and insights quality. We also noticed that Moveworks Analytics struggles to categorize a Domain when citing mainly (only?) pdf files when generating response and it states Domain as “N/A”.
1. New
Analytics: topics classification
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