Allow End Users to Opt-out of Approval Mirroring or ticket updates

Related products:AI Assistant

Forum|Forum|11 months ago
October 14, 2025
2 replies
37 views

Our engineering teams are in large approval groups, we just went live with our bot ‘Penny’ and early feedback suggests that while the proactive notifications are helpful, approval notifications can become spammy in nature.

I want our users to be able to “snooze” these notifications for specific time intervals

Aaron_Vess

New Participant

I too am interested in this feature for very similar reasons. Current limitation have led us to suggest examining the approval groups. In some cases it has led to less people “spammy” approvals, but in others the opt out feature would be nice.

J

Jonathan

Known Participant

The problem is you can have users who do ask not to be communicated with and your bot will do that. The problem I have is that when your users do that, comms you send are also blocked.

Sign up

If you're a Moveworks customer, you can click the SSO button below to login-even if it's your first time. Everyone else can use email or click create an account above to register.

Login or create an account

If you're a Moveworks customer, you can click the SSO button below to login-even if it's your first time. Everyone else can use email or click create an account above to register.