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4. Future Consideration

Agent Studio - Conversational process - delay and interface issue

Related products:Agent Studio
  • September 9, 2025
  • 2 replies
  • 13 views

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Hi community,

Would it be possible to expand the text on the conversation process window:

the window is very small it is a bit frustrating.

And I notice that the delay action can only be used on a compound action and not on the conversation process activity, would it be possible to add this or any way i can achieve this?

  delay_config:

        seconds: "30"

for example add it as a built in action:

 

2 replies

samujala
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  • Employee
  • September 11, 2025

Hi ​@João Durand, thank you for sharing this feedback! We noted your request on expanding the text window for a content activity. I totally get how the current window size can be challenging to use.

Regarding the delay question, unfortunately that is currently only available in compound actions. Could I understand a bit more about your need to have it in a conversational process? 


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  • Author
  • September 12, 2025

Hi ​@samujala 

Compound actions bring noisy in progress updates.

With conversational process we dont have that.

We have nexthink remote actions that need a delay of 10 seconds between them to fix two issues on the same category problem - company portal.

and we want to move from compound actions to conversational process where we can use instructions for model and instructions for message.

This would be helpfull to have on a conversational process as a action