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Known Participant
May 29, 2024
4. Future Consideration

Additional Dynamic Filtering on Analytics

Related products:Analytics
  • May 29, 2024
  • 2 replies
  • 22 views

Is there something on the roadmap to improve the filtering on the analytics dashboard? I would love to be able to filter by: 

  1. Issue Origin
  2. Entity
  3. Channel Name
  4. Channel ID

Some other filters I wish I had (currently not available in the export either)

  1. Company Name
    1. We have various companies that our one singular bot supports, and it would be nice to being a able to filter data by business unit (company name)

Currently I have to download the spreadsheet and create pivot charts and then insert charts to get the view I want, but I wish I can quickly do it on the website dashboard when I just wanted a quick glance at the data. 

2 replies

kyril.remillard
Community Manager
June 17, 2024

Thank you for submitting your Product Idea. We understand this is not currently supported and we appreciate your feedback. Please keep up to date with our latest release notes here.

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kyril.remillard
Community Manager
June 17, 2024
1. New4. Future Consideration