Add the user name back to reports

After downloading a report and looking at Answers Served, I do not see the name of the person who submitted the ticket.

This field, which is part of a ServiceNow ticket and gathered by the Moveworks bot, will help me identify frequent users. I can get the customer’s name, but only by going into ticket and finding it there. Adding a column for user name to the Moveworks report would be much more efficient.

Ideally, I would like to duplicate something like this from the old Tableau days.