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January 29, 2024
2. On Roadmap

Add GD for users through Software Access

  • January 29, 2024
  • 1 reply
  • 14 views

Customer has a workflow where they ask Managers to request Software on behalf of employees. For Software Access, we do not offer a disambiguation experience when a user requests software for someone else. IE - Can you get Jira for John Doe? There are 3 John Doe’s in their environment, and they are not given the option to choose the correct one. We just return a seemingly random choice between the available options

 

We have a disambiguation experience for Groups, where we can provide available DLs and ask the user to choose between them. An equivalent for Software access would meet their needs.

They want to streamline the experience for requesting software for other users

    1 reply

    January 29, 2024
    1. New2. On Roadmap