1. New
Ability to create NPS and multi question Surveys within Moveworks
It would be great to improve the Employee Comms Survey functionality to be more NPS inclusive.
- Currently within Employee communications a survey campaign could be created. However the response is limited to 5 buttons mirroring the CSAT methodology, however many organizations utilize the NPS methodology during surveys. It would be good if there would be the option to have more buttons.
- It would also be good to have the option of adding multiple questions to a campaign rather than just one.
- Finally it would be great if after a ticket is resolved, an NPS survey could be sent from Moveworks directly to the user utilizng the above mentioned functionalities.