Hi Community! As we close out 2025, we want to thank you for an incredible year of partnership. This month’s edition highlights key happenings, community contributions, and the momentum we’re carrying into the new year. Explore what’s new below 👇
December Webinars
- Dec 10 — From the Office to the Field: How Consumers Energy Wins with an AI-Powered Workforce
- Dec 11 & 18 — Developer Office Hours for Agent Studio
- Dec 17 – Live Product Tour
Community Highlights
- Customer Tip Highlight: A community member shared a smart approach for making CSAT feedback more actionable—capturing free-text responses via the Data API, linking interactions for richer context, requiring comments on low scores, and tying feedback to specific topics and domains. Their goal: turn raw feedback into meaningful insights that improve the customer experience.
- Did you attend a recent IRL Hackathon? We want to hear from you! By sharing your project in the Moveworks Community, you’re helping others learn from your creativity while building visibility as a Moveworks innovator. 👉 Post your project here
- Have a tip for the community? Post it in our Inspiration, Tips, & Spotlights forum by clicking here.
- 🎉 Developer Office Hours #2 Recap: Webhooks, Filtering APIs, Default Slot Values, and File Slots: Find the learnings from this session in your community by clicking **here.
Academy Spotlight
- Building and Scaling an AI Center of Excellence
Looking to scale AI effectively across your organization? This new course walks you through the essentials of establishing an AI Center of Excellence—from defining governance and roles to prioritizing use cases and maturing your AI strategy over time.
👉 Watch now in the Moveworks Academy to learn how a COE can help you drive consistent, high-impact AI outcomes!
Agentic AI Spotlight: Wrapping Up the Year With Smarter Workflows
- Employee time-off tracking and approvals in Workday and SAP: Streamline PTO requests and keep schedules balanced during the busiest OOO season.
- Expense management in Coupa & SAP Concur: Smooth out year-end reimbursements and approvals – no one wants expenses lingering into January.
- View Benefits Elections in Workday or SAP Success Factors: Support open enrollment wrap-ups and benefits questions as employees plan for the new year.
Thanks for being part of our community—see you next year!