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Workday Connector — "There was an error saving your change. Error Code: 4" when saving configuration

  • June 29, 2026
  • 3 replies
  • 12 views
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Hi all,

I'm running into a persistent "There was an error saving your change" dialog with Error Code: 4 when trying to save the new credentials in the Workday Built-in connector in Moveworks Sandbox Setup. Hoping someone has seen this before or can point me to the right fix.
 

 

3 replies

Kevin Mok
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  • Kevin Mok
  • Community Manager
  • June 29, 2026

Hi there, please open a support ticket! Can’t help here since this isn’t agent studio related and can’t help check logs or guide like the support team can

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    • MichaelWilliams
    • Author
    • Participating Frequently
    • June 29, 2026

    Hi Kevin, 

    Thanks for quick response. Could you give me link that I can open the support ticket?

    Kevin Mok
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    • Kevin Mok
    • Community Manager
    • June 29, 2026

    ​@MichaelWilliams I believe you may have a tile in MyMoveworks that allows you to contact support

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