Workday Connector — "There was an error saving your change. Error Code: 4" when saving configuration

Forum|Forum|1 month ago
June 29, 2026
3 replies
163 views

Hi all,

I'm running into a persistent "There was an error saving your change" dialog with Error Code: 4 when trying to save the new credentials in the Workday Built-in connector in Moveworks Sandbox Setup. Hoping someone has seen this before or can point me to the right fix.

Best answer by Kevin Mok

Hi there, please open a support ticket! Can’t help here since this isn’t agent studio related and can’t help check logs or guide like the support team can

Kevin MokAnswer

Community Manager

Hi there, please open a support ticket! Can’t help here since this isn’t agent studio related and can’t help check logs or guide like the support team can

M

MichaelWilliamsAuthor

Participating Frequently

Hi Kevin,

Thanks for quick response. Could you give me link that I can open the support ticket?

Kevin Mok

Community Manager

@MichaelWilliams I believe you may have a tile in MyMoveworks that allows you to contact support

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