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Question

Does Moveworks provides a Datastore accessed through API

  • December 10, 2025
  • 3 replies
  • 41 views
S

Does Movework allows to create and access a datastore, this data store can be - SQL, NOSQL or VECTOR STORE. This would allow users to store and access data from persistent store which is indexed.

Use case: If we refresh CMDB and pick CI directly from MW Platform and doesnt have to make any API call to ServiceNow or other ITSM platform to fetch CI Data.

3 replies

rgeroulo
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  • rgeroulo
  • Employee
  • December 10, 2025

Hi ​@shankarkondajji!

All connections will need to be made via REST API. If the datastore can support a web service that exposed a REST API for Moveworks to integrate with, then yes. If not, then the connection will not be possible.

Best,

Ryan

    S
    • shankarkondajji
    • Author
    • New Participant
    • December 11, 2025

    Hi Ryan,

     

      Thanks. My Question, if we can CREATE a custom data store in MOVEWORKS and that would be accessible through MOVEWORKS actions. 

     

    Regards

    Shankar KV

    rgeroulo
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    • rgeroulo
    • Employee
    • December 11, 2025

    ​@shankarkondajji Moveworks can not be used as a persistent data store. During an Agent Studio workflow execution, you will have access to the output data and workflow output for the entire execution. Once the workflow is completed though, that data will be removed and inaccessible.

    Best,

    Ryan 

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