Stop Losing Meeting Time to AV Issues: How NAVI Streamlines Support in Seconds

Ever lost valuable meeting time trying to fix an audio or video issue?

Until now, employees often had to search for the right support contact, seek help from colleagues, or explain the same problem multiple times before it reached the correct team.

With NAVI's new AV Support Assistant, that process is now automated.

Simply report the issue through NAVI, and the bot captures the office location, meeting room, and issue details, then routes the request directly to the appropriate support team.

The result?

✅ Faster support assignment
✅ Less meeting disruption
✅ Reduced employee effort
✅ More productive meeting time

This enhancement is another step toward making NAVI a smarter digital workplace assistant, helping employees spend less time on technology issues and more time on meaningful work.