I’m working on a use case to ingest a Google Drive that requires profile boosting. I see in this documentation clear guidelines for how to label and thereby boost geographic specific information based on user profile location.
Does this hold true for both MIME types of content, articles and files? Context for what an article vs file is taken from this documentation:
Best answer by rkolady
Unlike KB articles where titles can almost always consistently be fetched from knowledge platforms, we do not have a way consistent to extract titles from PDF, PPT, Markdown, etc. We do not always have a guarantee of headers/formatting used within Files that would denote what the true “title” is.
For Files, we treat the file name as "title" for the above reason, and use that for for geocode matching against user profiles.
Using a file name as the proxy for “title,” we can do the same things as we do for KBAs. However, this again is not a guarantee in all cases, as file names can be in all kinds of formats and structures and not necessarily be the most easy to read and parse.
So Profile Boosting works for Files, but usually ends up being less effective in comparison to KBAs.
+1Unlike KB articles where titles can almost always consistently be fetched from knowledge platforms, we do not have a way consistent to extract titles from PDF, PPT, Markdown, etc. We do not always have a guarantee of headers/formatting used within Files that would denote what the true “title” is.
For Files, we treat the file name as "title" for the above reason, and use that for for geocode matching against user profiles.
Using a file name as the proxy for “title,” we can do the same things as we do for KBAs. However, this again is not a guarantee in all cases, as file names can be in all kinds of formats and structures and not necessarily be the most easy to read and parse.
So Profile Boosting works for Files, but usually ends up being less effective in comparison to KBAs.
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