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August 10, 2026

🚀 Improvements made to the New User Identity Journey within Moveworks Setup!

  • August 10, 2026
  • 0 replies
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Hi Moveworks Community! đź‘‹

Effective 7th August 2026, we've fixed all issues and made improvements to the New User Identity Journey in Moveworks Setup. Here's what's now better:

Configure Source Mapping Screen

  1. You can now map internal fields using DSL mappings or JSON-based mappings (via the JSON editor)
    Edit pre-configured user_id_info fields (used for identity plumbing)
    Add a new user_id_info field (used for identity plumbing) -- especially useful for cross-mapping usecases (ex: I want to set the chat platform as web assistant for all users that are ingested from ServiceNow)

     

  2. MS Graph comes pre-configured with default filters and attribute lists — so you get the attributes you need without extra setup

     

  3. More fields are available for mapping, including user_id_info fields (user_email), password metadata (password_meta_info), and others.

     

Override Mapping Screen

You can now map internal fields that weren't available before:

  • user_id_info.user_email
  • geocodes
  • employment info field
  • timezone
  • password metadata
  • manager resolver field

     

Test with User Screen

  1. All attributes now show in the final user profile — both system and custom attributes
  2. Geocodes now have a preview so you can see the data before your users are ingested

     

  3. System attributes are grouped by integration source, so you know where each piece of data comes from for a sample user

     

  4. All other internal fields are visible during testing, so you can verify everything works before going live

▶️ Learn more 

  1. Detailed Help Doc here.
  2. DSL reference for mappings (used in Configure source mapping and Override field mapping screens)

Thanks,

The Moveworks Setup Team