Ticketing Configuration Wizard

Question

I connected to ServiceNow.However, I did not set up “Service Portal Configuration”, so the default table mappings are not shown.If I set up “Service Portal Configuration” now, will the table mappings appear?I also tried to set the table mappings manually, but I get an error.Could you please tell me how to fix this issue?

miyu.watanabe · Answer

When I save, I get the error message: “Sorry, we cannot process your request at this time.”

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