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eberteo
Known Participant
Nov 13, 2026 6:57 PM UTC

Moveworks (live)handoff in Service Operation Workspace - ServiceNow

If you are in the ServiceNow Operations Management field, this is for you.

 

During Nulledge26 (Oct 16), I spoke about the smart-handoff integration between Service Operations Workspace and Moveworks (live) handoff. This is not compatible with UI16(legacy SOW), this is compatible with Service Operation Workspace (SOW) or the ‘CSM Configurable Workspace’. During my presentation I showed real-life cases for your organization to enhance business productivity. 

 

Attached in the end of this post is the video link presentation to the screenshots. 

 

 


Video link: 

 

 

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