We’re rolling out an upgrade to your Confluence integration to improve how content and permissions are handled.
What’s changing
We are upgrading your existing Confluence connector to a newer version.
As part of this process:
- A new Confluence connector has been created in your environment by Moveworks.
- This new connector runs in the background while your current integration continues to work as usual.
What’s improved
- Support for attachments: Users will now be able to access Confluence files such as PDFs, Word documents, and presentations.
- Improved permissions handling: Access control will be more reliable and scalable, ensuring users only see content they have permission to access.
What to expect during migration
- There is no downtime — your current confluence integration continues to work.
- You may notice a new Confluence connector in Setup. This connector is crawling and ingesting content in the background, but its data is not served to users yet.
- There is a small chance you may see errors or failures related to this new connector in the Data Crawling page. This does not impact your existing Confluence connector or the content currently served to users.
- Once validation is complete, we switch to the new connector and all content is served from it.
- After the migration, the old connector and its configuration are removed.
Rollout scope
- This migration is currently being rolled out to US region customers.
- Other regions will be included in future phases.
No action is required from your side. If you have any questions, please reach out to support@moveworks.ai!-->