Clarification and timelines on possibility to ingest Images and Tables

Forum|Forum|4 days ago
August 12, 2026
0 replies
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A recurrent request from our service teams regarding what types of knowledge / content can be ingested is regarding images and tables.

Images:
Are there any plans for bringing this capability to Moveworks? We don’t see this yet on the roadmap.

Tables:

We’re aware that tables with multiple headers are not supported as per info in the Writing AI-Ready KB Articles doc however, we’re also looking into suggesting the use of html based Service Now knowledge articles.

I did a check with the Ai Assistant in Moveworks docs and it stated that during content processing, Moveworks' ingestion pipeline preserves HTML tables as part of its HTML parsing behavior and referred to Document Chunking and Snippetization Overview | Moveworks

Would HTML based articles be a recommendation in the case of content presented in a table format?

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