How Controlled Availability Works: The Three Types of CA Programs
We often bring new capabilities to customers before they're generally available (GA). We call this Controlled Availability (CA). It lets us build alongside you, learn quickly, and make sure a feature is ready before it reaches everyone.
Not every CA program works the same way. Some start with a small group of design partners. Others are ready to grow. To make it clear what you can expect from each program, here are the three types and what you can expect from each.
đź”’ Invite-Only CA
What it means: We're working closely with a small group of customers we've selected, usually for an extended period.
What you can do: Read about the feature on its Community page and follow it for updates. Sign-ups aren't open yet, so there's no form to fill out. When the program opens more broadly, followers will hear first.
đź“ť Enrollment CA
What it means: The program is accepting sign-ups and onboarding customers in waves.
What you can do: Sign up through the form on the program's Community page. We'll confirm we've received your request and onboard customers in waves as capacity allows. The product team posts regular updates on the program's progress, and your account team can help you understand where things stand.
âś… Open CA
What it means: The feature is available to any customer who asks. It isn't GA yet, sometimes because of things like regional availability or usage metering, but access is no longer limited.
What you can do: Request access on the program's Community page or through your account team, and we'll get you set up.
At a glance
| Â | Invite-Only CA | Enrollment CA | Open CA |
|---|---|---|---|
| Can I sign up? | Not yet. Follow for updates | Yes | Yes |
| When do I get access? | By invitation | In waves, as capacity allows | When you ask |
| Is it GA? | No | No | Not yet |
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FAQ
I saw a feature announced. Why can't I get it yet?
It's likely in Invite-Only CA. Follow its Community page and we'll let you know when it opens up.
I signed up for an Enrollment CA program. When will I hear back?
We'll confirm we've received your request. Onboarding happens in waves, and the program page is updated regularly with progress. Your account team can share more.
Can a program move between types?
Yes. Programs usually progress from Invite-Only to Enrollment to Open, and then to GA. Program pages always show the current type.
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Questions? Reach out to your account team or ask below. 👇