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Experience the new AI Assistant on the web

  • October 15, 2025
  • 2 replies
  • 105 views

JenHanley
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The AI Assistant you already know is coming to a new home – on the web.

So much work happens in the browser, and now your Assistant will be there too. We're making it effortless for employees to get the help they need, when they need it, and wherever they need it. By bringing the Assistant to the web, Moveworks is stepping right into the center of work. We're meeting employees directly in their flow, helping them stay focused, move faster and unlock even more impact from every interaction.

AI Assistant on the web interface

From chat companion to the center of work

Today, our AI Assistant helps employees inside tools like Teams & Slack, service portals, and intranets. But employees spend far more of their day in the browser than they do in chat. And as we evolve the Moveworks platform with deeper intelligence, more data and agentic plugins, we need a broader, more expansive canvas to unlock its full potential.

This isn't just about expanding to another channel — it's about evolving from an integrated companion to the heart of work itself. Moveworks will continue to support the Assistant in its existing surfaces, but the web will become the main stage for productivity going forward.

Access and availability

We believe that all users can benefit from using this new surface, so we're including it to our customers for free. Once it's released, you'll be able to turn on access and roll it out seamlessly to your teams.

We'll begin to grant access the week of November 3. Add your name to the list to be one of the first to get access!

Get a head start now:

By getting on the list now, you'll:

  • Get early updates and launch notifications
  • Receive resources to help your team prepare
  • Be ready to enable AI Assistant on web as soon as it's live

CLICK HERE to sign up, so you'll get notified as soon as it's available

2 replies

GBidkar
  • New Participant
  • April 8, 2026

@JenHanley When I login with the temporary link to my Movework instance, trying to chat with this Assistant throws below error:
 

Moveworks Assistant

4/8/26 17:30

Hi there, I've not been enabled to chat with you yet. In the near future, I'll be able to help you with many services, including answering questions and assisting with tickets. Thank you for your patience.

 

Do I need to configure anything to activate it?


JenHanley
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  • Author
  • Community Manager
  • April 8, 2026

Hey ​@GBidkar! Thanks for reaching out! 

Would you be able to ask this question in the Moveworks Accelerate – Partner Implementation Training Group? Here’s the link to create the question there 😄 that way the program owners can be sure to get you all set up. Thanks!