PTO questions spike at the same times every year: end of quarter, before holidays, open enrollment season. And when employees can't get a fast, clear answer, they call HR.
One customer solved this with a PTO lookup plugin. It calculates balances in real time and interprets carryover rules and eligibility directly from their underlying systems. No HR ticket, no wait, no back-and-forth. They launched it inside their AI assistant with example prompts to drive immediate adoption.
The result
Employees get instant, accurate answers. HR gets their time back for the work that actually needs a human.
What HR policy questions would you most want employees to be able to answer on their own, without ever contacting HR? Drop your thoughts below. 👇